No, you will not receive them all in the same package. Since we have different fulfillment centers in several different countries, you can expect to receive your product in different packages if you ordered multiple products from our store.
Yes, if a customs or duty fee is assessed by government officials of your country, then you would have to pay that fee first in order to release the item. We are not responsible for any customs/duty charges incurred.
You will receive an email once your order has been shipped out, and that email will have the link to track your order. Alternatively, you can track your order on our website.
Yes, we do! You can confidently and securely make purchases in our store. We offer purchase protection for damaged or defective items. For more information about refunds and replacements, please review our refund policy.
No, you are registered for Springberry rewards when you sign up on our website. To qualify for Springberry rewards, make sure to sign up before you place an order.
You earn 5 points for every USD 1 spent in our store.
You earn 400 points just for signing up. You also get 200 points each for liking us on Facebook, sharing us on Facebook, and following us on Instagram.
And hey, if it is your birthday, you will earn 500 points. This is our way to celebrate your birthday!
When you have accumulated 1000 points, you can redeem these points for a 10% discount on your next purchase! (If you haven't noticed already, you can earn 1000 points instantly and redeem them on your first purchase! Sign up for Springberry rewards program, like us on Facebook, share us on Facebook, and follow us on Instagram, and you will receive your 1000 points!)
If you would like to accumulate your points even further, you can redeem them when you accumulate a total of 1800 points. You can then redeem these points for a 20% discount on your next purchase!
If you would like to accumulate your points even further, you can redeem them when you accumulate a total of 2200 points. You can then redeem these points for a 25% discount on your next purchase!
Please note that after you receive your coupon code, you will not be able to use it instantly. You would have to wait a few hours before you can redeem it.
When you refer us to a friend of yours, your friend will get a $6 off discount code and you will also get a $6 off discount code when your friend makes a purchase in our store.
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